Shipping policy

Last updated: [2025/11/24]

All orders from Torqline are fulfilled via Printify’s global production network. Depending on the product and your location, your order may ship from various facilities worldwide.

⏱ Processing Times

• Production: 2–7 business days

• Shipping: varies by destination

  • South Africa: 10–21 business days

  • USA/Canada: 5–12 business days

  • UK/EU: 7–15 business days

  • Rest of world: 10–25 business days

Shipping times begin after production is complete.

🌍 Fulfillment Locations

Printify may route your order through production partners in:

• USA

• UK

• Europe

• China

• Australia

• Other regions

This ensures the fastest and most efficient delivery.

🚫 Customs & Import Fees

Some international orders may incur import taxes or customs charges.
These fees are not covered by Torqline.

📦 Lost or Stolen Packages

If your package is marked “Delivered” but not received, you must contact your local courier to open a claim. Torqline is not responsible for packages shown as delivered.